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One accountable delivery partner
Strategy, architecture, implementation and optimisation under one technical lead.
Dubai · UAE · GCC
We build AI into your business.
Custom agents, connected data and automated workflows—designed around your infrastructure, governed for your risk, and deployed where your teams already work.
AIDXBMCPEnterprise engineering with direct founder involvement.
I‑Plug integration layerSystem online
CRM
ERP
IoT
DATA
I‑Plug AI
Business request
Show the exceptions that need action today.
Built into your stack
Microsoft Azure
Amazon Web Services
Google Cloud
Private infrastructure
Why I‑Plug
From AI curiosity to a system that performs.
We begin with the business constraint, not the latest model. Every engagement connects technology to a measurable operational outcome.
27K+
Fleet-scale experience
Production experience connecting data and operations across more than 27,000 fleet assets.
UAEfirst
Local context, global engineering
Built in Dubai for UAE workflows, stakeholders and enterprise expectations.
What we do01 / 04 02 / 04 03 / 04 04 / 04
End‑to‑end AI agent delivery.
From the first process map to monitored production—without replacing the systems that already run your business.
AI strategy & opportunity audit
We map workflows, data and constraints, score high-value use cases, estimate the business case, and turn the result into a practical delivery roadmap.
↗Custom agent development
Production AI agents with tool use, RAG, approvals and multi-agent orchestration—built for your policies, vocabulary and operating model.
↗Platform & data integration
MCP servers, APIs and secure connectors for CRM, ERP, fleet, IoT, databases, documents, finance systems and internal tools.
↗Managed AI operations
Evaluation, monitoring, version control and continuous improvement so deployed agents stay accurate, useful and aligned as the business changes.
↗High-value starting points
Start with the bottleneck.
Focused systems can prove value quickly, then become the foundation for broader automation.
Operations
Workflow automation
Route tasks, update systems and escalate exceptions with human approval where it matters.
Knowledge
Document intelligence
Extract, classify and validate information from contracts, invoices, forms and reports.
Teams
Enterprise knowledge agent
Give staff reliable answers from policies, SOPs, product data and approved internal sources.
Revenue
Sales & CRM agent
Qualify leads, prepare briefs, keep records current and surface the next best action.
Decisions
Reporting & intelligence
Turn scattered operational data into on-demand explanations, alerts and decision-ready summaries.
Architectural integrity
Your data. Your controls. Your cloud.
We design around least privilege, clear approval paths and traceable actions. Your agent connects to approved sources and exposes only what each user needs.
Compliance requirements differ by organisation and jurisdiction. We design technical safeguards to support your legal and security obligations, with your advisers confirming the final control set.
Human accountability
Approval checkpoints, escalation paths and override controls.
Agent governance
Bounded permissions, policy checks, evaluations and audit trails.
Secure integration
Scoped credentials, API controls and MCP tools connected to approved systems.
Enterprise data
Your cloud, databases, documents and operational platforms remain the source of truth.
How we work
Five phases. One clear path to production.
Short feedback loops keep stakeholders aligned and reduce the distance between a promising prototype and a dependable operating system.
Discover
Define the process, users, baseline, data boundaries and success measure.
Design
Choose the architecture, control points and system integrations.
Build
Ship a working system against real scenarios and representative data.
Validate
Evaluate quality, security, failure modes and user experience before release.
Operate
Deploy, monitor, document and improve with your team.
UAE sectors01 02 03 04 05 06 07 08
Built for operations that cannot afford guesswork.
Mobility & fleet
Maintenance, incidents, utilisation, driver and asset intelligence.
Logistics & supply chain
Exceptions, documents, inventory and service coordination.
Government services
Knowledge access, case workflows and operational reporting.
Real estate
Leasing, property operations, enquiries and document flows.
Financial operations
Reconciliation, approvals, compliance support and reporting.
Hospitality
Guest services, staff knowledge and back-office automation.
Professional services
Research, delivery workflows, proposals and client knowledge.
Enterprise teams
Any workflow where data, decisions and action are disconnected.
Founder-led delivery
Built by a CTO, not passed down a consulting chain.
I‑Plug is led by Papa Birame Tall, a Dubai-based CTO and AI Integration Architect with hands-on experience across enterprise software, fleet operations, IoT and government-facing systems in the UAE.
You work directly with the person shaping the architecture. The goal is simple: identify where AI earns its place, build it properly, and leave your team with a system they can understand and operate.
MCP & APIsEnterprise AIRAG systemsFleet & IoTCloud architectureEN · FR · AR
FAQ
Useful answers before we talk.
Where should our organisation start with AI?
Start with a frequent, measurable workflow where people spend time gathering information, moving data or handling predictable exceptions. We can identify and rank those opportunities in an initial audit.
Can I‑Plug connect to our existing systems?
Usually, yes. We favour integration over replacement and can work through APIs, MCP servers, databases, approved exports and existing cloud services. Technical access and security constraints are confirmed during discovery.
Do you build prototypes or production systems?
Both—but prototypes are designed as decision points, not theatre. When a use case proves valuable, we harden it with access control, evaluations, monitoring, documentation and operational ownership.
Can the solution stay in our own cloud environment?
Yes. The architecture can be designed for Azure, AWS, Google Cloud or suitable private infrastructure, depending on your policies, tools and model requirements.
How do you manage AI risk?
We scope permissions, add approval gates for sensitive actions, trace tool calls, test failure scenarios and monitor output quality. The exact control framework is tailored to the use case and the regulations that apply to your organisation.
How long does an implementation take?
A focused discovery can take days; a contained workflow can often be piloted in weeks. Multi-system enterprise programmes take longer. After a short consultation, we provide a staged plan with scope, dependencies and milestones.
The next step
Bring one operational problem.
In 30 minutes, we’ll clarify the workflow, identify a practical AI use case, and tell you candidly what should happen next—even if the right answer is “not yet.”
contact@i-plug.ai